Your Guests. Sorted.
Give your guests a seamless experience through their entire stay.
- Elevate Experience
- Drive Better Reviews
Take guest experience
up a level.
- Pre-Arrival
Help guests with valuable pre-arrival research.
- Driving, parking and check-in instructions.
- What popular restaurant do they need to book NOW to get a table?
- Property handbook
Provide useful, searchable in-house information.
- When can you use the pool and sauna?
- How does the central heating or air-conditioning work?
- Local Area
Connect your guests to the local area, help them make the most of their stay.
- What are the best local walks, or little-known wineries?
What local markets are on during their stay?
- Guest Messaging
Communicate with guests during their stay.
- Promote your ideal contact info via app (WhatsApp, Facebook Messenger, etc)
Send in-app messages and notifications to alert guests to last minute deals and offers.
Elevate Your Guest Experience
- Promote your Guest Guide throughout your property using QR codes and NFC tags.
- Your guests will have everything they need in an intuitive, easy to use mobile app before, during and after their stay.
- Pocket Host will help you increase guest engagement, loyalty and value.
- Guests will appreciate your role in their stay which drives positive reviews, referrals and repeat bookings.
How it works
Establish your Pocket Host account and use our property set-up wizard to create your personalised Guest Guide, establishing valuable information for guests to support them from booking through to departure.
- Sign-up for a Pocket Host account
- Create your personalised guest guide
- Receive your activation kit (inc. a unique link and QR code)
- Share with guests helping to enhance their stay
